Privacy Policy

Welcome to Mobilecare.

Company Name Bourikas Aristidis
Tax Identification Number: 105351271
Tax Office: Egaleo
Headquarters: Stefanou Sarafi 7, Egaleo
Postal Code: 12241
Tel: 211 40 70 601
Activity: Retail Trade of Telecommunications Equipment
GEMI Number: 159831208000

By using our website you agree to abide by the following terms of use which in conjunction with our privacy policy govern our company ‘s relationship with you regarding this website. The Company reserves the right to unilaterally modify or change the content of the website at any time without prior notice to users. Users are responsible for periodically checking for changes to these terms of use. The Company informs the users through this website for any changes in the terms of transactions. Any modification or change is not valid and does not affect orders already placed to be executed. The terms and conditions of use of the website and the transactions carried out through it, do not affect provisions of mandatory law of Greek law. The contracts of the online store are made in the Greek language, which you declare that you understand. The use of the online store by minors or by persons deprived of legal capacity is prohibited. By entering you declare that you are an adult and have legal capacity, and you commit that you will not allow the use of your data and passwords by minors or persons without legal capacity. If your data and passwords are used in this way, you are responsible. For this reason, please follow the basic rules of online transaction security.
Information provided

The Company is committed to the quality, completeness and validity of both the information listed on its website, as well as to the essential characteristics of the products posted on the website, as well as to the accuracy of the information regarding the services provided by the Company’s online store .
The characteristics of the products are linked to those given by each supplier to the respective product. Our company is not responsible for errors due to such factors. It is our obligation to inform the customer of any possible error before making a purchase or after a purchase, which in the latter case, we proceed with a refund. All products are covered by the manufacturer’s warranty and he is solely responsible for repairing or replacing the product after a fault or malfunction is detected.
The Company’s online store is not responsible for any technical problems that may occur to users, in accessing the website or during their visit to it, and are related to the operation or compatibility of their own infrastructure with the use of the website place.

User Obligations

The users of the e-shop website accept and undertake not to use the Company’s e-shop for sending, publishing, and generally in any way transmitting illegal, harmful, threatening, racist, offensive, annoying, defamatory, defamatory, vulgar, or vulgar, harmful to anyone, content. The above content may not be retransmitted in accordance with the law and the provisions in force. In addition, the visit to the website and the conduct of transactions through it must be done for personal and private use and exclusively for legal purposes and in a way that does not restrict or impede its use by third parties. The visitor is obliged to use the website in accordance with the law, good manners and these terms, and not to perform acts or omissions, which may cause damage or malfunction or affect or endanger the provision of services of
Users are not entitled to transmit inside information and confidential information obtained or disclosed as part of a transaction or covered by confidentiality agreements, or information that infringes any patent, trademark or secret, copyright or other proprietary rights. Finally, users may not intrude on or install software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or disrupt any computer software or hardware, intentionally or unintentionally. because any such action violates the applicable Greek and Community legislation and its provisions. Furthermore, users are not allowed, by visiting the Company’s website, to harass third parties in any way and content, or to use the website to collect or store users’ personal data.

Customer Withdrawal

The Customer can return the products purchased from the online store within fourteen (14) days of receiving them. The Customer can deliver the products directly to the store or send them at his own expense to the address Stefanou Sarafi 7, Egaleo P.O. 12241. In any case, for online orders, the Customer may, before returning the products, contact the store, either by phone at 211 40 70 601, or by sending an electronic message, e-mail to the electronic address support@mobile-care.gr.
The Customer has the above right to return a product he has purchased from the online store without stating the reasons.
This withdrawal is unjustified and the Customer must return the product exactly in the excellent condition in which it was received. In particular, the returned product must not have been used, it must be in excellent condition, just like before its sale, in its complete original packaging, ie box, nylon, safety tapes, etc. which should not have any tears, damage, deterioration, and with all the contents of the original packaging. In addition, in order for the product to be returned, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are printed on the purchase document.
In case of refund, the refund is made by crediting the amount to an account indicated by the customer, and after first checking the product.
The return of the item is accepted only if the Customer has previously paid any amount charged to Mobilecare Company for the shipment of the product to him and the shipping costs for its return.
For questions about the above terms and conditions, please contact us.

Privacy

Recognizing the fundamental importance of personal data protection, Mobilecare has fully complied with its obligations as a Data Controller under the General Data Protection Regulation (EU) 2016/679 (GDPR).
This Personal Data Protection Policy in accordance with Article 13 of the General Regulation for Data Protection of the EU 2016/679 (GPRD or GDPR), as well as the relevant Greek legislation in force, informs you in relation to the personal data that concern you, collect and process the company and its branches, the legal basis for their processing, the purposes of their processing, the way it uses and protects them, the possibilities and rights you have based on the above legal framework .
This Privacy Statement, which provides any person receiving or interested in receiving services from our company, as well as those employed or interested in providing it with accurate and detailed information, may be amended from time to time in order to is always up to date and in accordance with the applicable provisions. Please visit our website regularly https://mobile-care.gr.gr in order to make sure that you are aware of any changes. It will also be available at the reception points of our facilities.
What categories of personal data do we process?
The personal data that you provide us, ie the Name, Postal Address, Post. Code, Prefecture, City, Region, Country, Landline and your Electronic Address (email address), Tax Identification Number, Tax Office, Profession, we process them only when we have a legal reason to do so.
What are the legal reasons for processing your personal data?
Legitimate reasons for processing your personal data are:
(a) the provision of the services you entrust to us and wish to receive from us, such as the purchase of products and consequently the fulfillment of our contractual obligations under this
(b) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes
(c) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc. our company or third partner companies, which process personal data in accordance with the applicable framework

STATEMENT

By giving your consent you responsibly declare that you are over 18 years old. If you are under 18 years old, you may use our website only with the participation and approval of a parent or guardian.
For any question or suggestion or statement related to these issues please contact us at support@mobile-care.gr.
At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

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